Help Center › Galleries & Photos › Password protection vs. requiring an email
Password protection vs. requiring an email
Both are found under a gallery's Privacy & Selling tab -- these are two separate tools, and you can use either, both, or neither.
Password protection
Set a password on a gallery under its Privacy & Selling tab. A visitor has to enter it before seeing anything. Leave the password field blank and save to remove protection entirely.
Custom links are easy to guess
A gallery's normal link ends in a long random code that nobody can guess. A custom link you pick under General › Custom link (like senior-night-2026) is easy to remember -- and just as easy for a stranger to guess. For a private event, set a password as well. For a public game gallery you're happy for anyone to find, a custom link on its own is fine.
Requiring an email
A separate checkbox under Privacy & Selling -- instead of (or in addition to) a password, a visitor enters their email before viewing the gallery. This is useful even without a password: it tells you who's actually looking at your gallery, and it links their favorites to their email so you can see who liked what under Gallery Visitors in your sidebar -- see Gallery Visitors and sending favorites.
These aren't mutually exclusive -- you can require both a password and an email if you want the strictest control.
Does collecting an email mean I can email that person?
Not automatically. An address typed in at the gate lets that visitor in, and it's listed under Gallery Visitors, but it is not added to your campaign emails unless the visitor either ticks email me news and specials at the gate and then clicks the confirmation link we email them, or has bought something from that gallery. Anyone can type any address into a gate, so this protects real people from getting mail they never asked for.
Email campaigns themselves are for paid plans, need an account that is at least 7 days old, and are limited to 2,000 recipients per campaign and 2,000 per day for your studio.
Last updated
Still stuck?
Contact usAlready logged in? Message us from Support Chat in your dashboard.