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Adding team members

Share access to your studio account with other photographers or staff.

Team seats are available on Studio and Agency plans.
  1. Go to Users & PermissionsOwner-only -- only the account owner can add or remove team members.
  2. Enter their name and email, and pick a roleA Team member can use everything except the owner-only actions below. A Photographer is also kept out of Sales Reports, Billing, revenue figures, refunds and the other money actions on an order, library exports and Image Depot Sync, and can't change AI tag settings. In practice that means a photographer sees a dash instead of revenue figures and can't cancel or refund an order, send photos free of charge, change a customer's email address or resend a download link.
  3. They accept the inviteThey get an email with a link to set their own password, then log in as themselves.
Team members share one account, not separate logins with different data -- everyone sees the same galleries, orders, and settings. Plan changes, add-ons (subscribing and cancelling), gallery archiving, payment accounts, the custom domain, API keys (creating and revoking), the team list, and deleting the account stay with the owner.

Who did what with the money

Every money action on an order -- a cancel, a refund, sending photos free of charge, changing the customer's email, resending a download link -- is recorded with who did it and when. You'll find it under Order activity on the order's page.

Removing a team member

When you remove someone from the team, their access ends immediately -- including any phone signed in to the Image Depot Live app, any computer paired with Image Depot Sync, and any camera Wi-Fi or developer key they created. Nothing is left running under their name.

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